PermataBank Launches New Standards in Internet Banking Experience through PermataNet

(Photo: Prive. Doc)

IO, Jakarta – Along with the development of digital transactions that are growing rapidly beyond traditional banking, PermataBank sees this moment as the right time to launch a new breakthrough to complement PermataBank’s innovative digital ecosystem – QR Pay, API banking, mobile banking, internet banking, digital value chain and branch model. Today, PermataBank officially launches a new standard in internet banking experience through the transformation of PermataNet. This launch was carried out in the PermataNet Virtual Launch event which was attended by the PermataBank board of directors and other resource persons from their respective homes.

Going through this challenging new normal, PermataBank has been inspired and motivated by witnessing how people have made good adaptations in carrying out their lives – whether working from home, learning from home, shopping from home, selling from home and doing banking transactions from home. One of the positive impacts caused by this pandemic is on the use of digital services which has experienced a tremendous acceleration.

(Photo: Prive. Doc)

Welcoming the launch of PermataNet, Ridha D.M. Wirakusumah, President Director of PermataBank said, “At PermataBank, we have a big responsibility to continue to innovate and breakthrough that have become part of the PermataBank culture, to always improve services to help customers do banking activities, make our Bank better, and provide banking services. anywhere and anytime ”.

“In accordance with our commitment to always listen to our customers, we are currently focusing on one product that has played an important role in customers’ daily lives, namely PermataNet. A re-imagination and internet banking design that can answer the needs of customers who increasingly depend on digital technology. PermataNet is a new standard of internet banking experience in Indonesia and we hope that it will be well received by the public, ”Ridha continued.

The launch of PermataNet is also in line with the increase of PermataBank digital transactions during 2020 and has become customers’ first choice in adapting to the new normal. This is proven by an increase in the volume of mobile banking transactions by 69% and API (application programming interface) by 400% in 2020 which is higher than the volume of transactions throughout 2019.

Abdy Salimin, Director of Technology and Operations of PermataBank said “PermataBank realizes that it is time to redesign and build a completely new internet banking solution. The new PermataNet is all about delivering a great digital banking experience for Customers of all generation. PermataNet applies a responsive technology design, so that customers can consistently enjoy the digital banking experience on all devices – be it on a smartphone, tablet, laptop, or PC anytime and anywhere. In designing PermataNet, we focused on security, performance, simplicity in use, fast, and reliable That is what makes PermataNet super fast, lightweight, and comprehensive. We are very concerned about functionality, mobile-first, user-interface design, holistic user-experience, as well as personalization, color and visuals. All to provide a fantastic and fantastic digital banking experience far from boring. “

(Photo: Prive. Doc)

PermataNet is equipped with very comprehensive features, allowing customers to do the latest digital banking covering all products, from current accounts, savings, time deposits, mutual funds, bonds and even retail SBN, credit cards, loans and mortgages.

PermataNet offers new digital banking capabilities such as – account holding, portfolio view, insights, services, personalization, opening accounts, getting loans, buying and selling mutual funds, bonds, retail SBN, getting credit loans, transfers, paying bills, top-ups , send digital gifts, cash, favorites, 12 month mutations, e-statements, and more than 200 other features. PermataNet will also serve a variety of conventional and sharia banking services.

PermataNet is also the new companion for PermataMobile X, PermataBank mobile banking. To maintain security in digital transactions, PermataMobile X also functions as a digital token that generates a dynamic 2FA response code to authorize every time a customer makes a transaction.

(Photo: Prive. Doc)

“Today’s launch of PermataNet is in line with the digital architecture roadmap in our efforts to always listen to customers and improve services. We will consistently continue to invest in digital initiatives to build the right solutions with the latest digital technology to help customers carry out banking activities. We hope that customers and the public can enjoy the convenience of PermataNet’s internet banking services in carrying out their transaction needs in this new normal. ” close Abdy.

Untuk informasi lebih lanjut mengenai PermataNet, silahkan mengunjungi, Instagram @PermataBank atau silahkan menghubungi:

Head, Corporate Affairs PermataBank
+62 21 523  

Lolo Sianipar
PR Consultant for PermataBank
+62 816 99 6007  

ABOUT PermataBank
PermataBank has developed into one of the main private banks that offers innovative products and services, serving more than 3 million customers in 62 cities in Indonesia, PermataBank has 316 branch offices, 16 mobile branches (Mobile Branch), 978 ATMs with access to more than 100,000 ATMs (VisaPlus, Visa Electron, MasterCard, Alto, ATM Bersama and ATM Prima) and millions of ATMs around the world connected to the Visa, Mastercard, Cirrus network. PermataBank’s service features received 5 Satisfaction Loyalty & Engagement (SLE) Awards 2019 based on the Infobank and Marketing Research Indonesia (MRI) survey, one of which is ranked # 1 in the INDEX 2019 OVERALL-ENGAGEMENT category (conventional commercial bank / book bank 3). In the second quarter, PermataBank’s credit card, debit card and Sharia Business Unit were ranked I & II for the 2019 Digital Brand Awards by InfoBank Magazine. In terms of service, PermataTel again won the 2019 Contact Center Service Excellence Award for 10 categories, from Service Excellence Magazine. PermataBank also won various service excellence ratings in the Commercial Bank and Sharia Business Unit categories, in the Banking Service Excellence Award by InfoBank magazine in collaboration with Market Research Indonesia. As a pioneer in mobile banking and mobile cash technology in the Indonesian market, in 2018, the Bank launched the PermataMobile X application with 200 of the latest flagship features.

For more information regarding PermataBank, visit our website at