IO – Cleanliness and health are important during a pandemic. All sectors are trying to disseminate hygiene certification to restore public trust. Hotel GranDhika Iskandarsyah Jakarta has received a Clean, Healthy, Safety, Environment (CHSE) certification from the Ministry of Tourism, Economy and Creative Republic of Indonesia, to objectively ensure consistency in the implementation of standard health protocols in the tourism sector, especially for hotels. The competency test in November 2020 was administered directly by Sucofindo as a representative of the audit team from the Indonesian Ministry of Tourism and Creative Economy, accompanied by the General Manager of Hotel GranDhika Iskandarsyah Jakarta R. Adi Sampurno and the COVID-19 hotel Supervisory Unit Team.
Based on a competency test assessment, Hotel GranDhika Iskandarsyah Jakarta has fulfilled all the indicators in the CHSE assessment points with a total score of 100% and received a “satisfactory” recommendation. This result was conveyed directly by Nungki Daniati, as the chief auditor. The assessment process is based on a list of 81 sanitation and hygiene standard requirements, from the Indonesian Ministry of Tourism and Creative Economy. The requirements that need to be met for this certification include handling safety and security, management of food sanitation, appeal for COVID-19 prevention, body inspection mechanisms, and guest travel history.
“The health protocol in our hotel implemented since March 2020 refers to the national health protocol,” said R. Adi Sampurno. In addition, the CHSE certification with satisfactory results is expected to increase guests’ confidence in staying at Hotel GranDhika Iskandarsyah Jakarta. “We hope that through this CHSE certification, Hotel GranDhika Iskandarsyah Jakarta will be consistent in providing the best service, comfort, and safety for guests, especially the trust given to hotels in implementing the 3M health protocol to wash their hands, use masks, and keep their distance,” concluded R. Adi Sampurno.