During the inspection, he was accompanied by several officials from the airport. One of them appears to be the supervisor in charge of running the VoA payment counter.
“Please coordinate with the supervisor. This cannot happen,” he said firmly. He also mentioned that those in charge should have a sense of crisis when they queues are building up.
He even threatened to bring up the matter in a meeting with the Coordinating Maritime Affairs and Investment Minister if things do not improve by the next day. (rr)