Globally, since Jan 2021, DHL Global Forwarding has neutralized the carbon emissions of all less-than-container load (LCL) ocean freight shipments – including those to and from Indonesia – using sustainable marine fuels. This has been achieved at no extra cost to customers, supporting their carbon emission goals through the LCL GoGreen Plus service, totally over 370,600 shipments since the program started. The business has also signed an agreement with Hapag-Lloyd, a leading worldwide liner shipping company, to use advanced biofuels. As an initial step, Hapag-Lloyd will ship 18,000 TEU of DHL volume using advanced biofuels, demonstrating the scalability of sustainable transport solutions and the relevance of sustainable fuels in today’s market,
Motivated People the cornerstone of success
“Indonesia is a great case in point that with the right strategy, a motivated workforce and a positive outlook, great results can be achieved,” said Frank Appel, CEO, Deutsche Post DHL.
“Across the Group, we believe in investing in our people, because engaged and motivated employees deliver great service quality to our customers, and that, in turn, drives our business.” Across Indonesia, all three business units are awardees of the global Great Place to Work™ award, recognizing the best workplaces. The award is based on confidential survey data that assesses employee experience in trust, innovation, company values and leadership. Companies are also rated on how well they create workplace experience – that includes all employees, regardless of who they are or what they do.
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Key to the Group’s success has been a bespoke Group-wide program called Certified, introduced to accelerate cultural and developmental DNA, based on customer focus and trust. It includes inspiring training and engagement content, delivered by senior leaders with the business, encouraging, recognizing, and rewarding vital behaviors. Our employees in Indonesia are Certified-trained, with constant additions to their Certified journey and training as they progress within the Company.